100% Satisfaction Guaranteed
You may return any unopened, unused or defective item purchased from pharmaca.com within thirty (30) days of the date you received your order. You will receive a full refund for unopened, unused or defective items in the original form of payment. Merchandise damaged in shipment may be returned for a full refund but a request for such a refund must be placed with Pharmaca customer service within 48 hours of receipt (Contact Customer Service).
Shipping and handling charges are non-refundable. For returns via mail, the product must be carefully packaged. You are responsible for return postage and any damage incurred on the return shipment.
Once your return has been received, a credit or refund will be issued within 30 days and an e-mail confirmation will be sent. Pharmaca Integrative Pharmacy reserves the right, at its sole discretion, to reject any return or request for refund.
You may also return products in person to any of our retail stores. A copy of your email order confirmation or the packing list from the shipment is required as proof of purchase for an in-store refund. Ask a Team Member at your store for additional return policy details.